Simply Bookkeeping
0800 6123 078

Terms & Conditions

Simply Bookkeeping Totteridge Whetstone North London Bookkeeper
AAT Members In Practice complaints procedure
Although Simply Bookkeeping expect to provide you with a high standard and timely professional service, sometimes things may go wrong. If you have received a service from us that does not meet the high standard you expect, please contact us coral@simply-bookkeeping.co.uk in the first instance to resolve your concerns.

If our offer of resolution is not satisfactory, or you do not receive a response, a complaint can be lodged through AAT by contacting their Conduct and Compliance team:
 
Tel: +44 (0)20 7397 3008
Email: aatstandards@aat.org.uk

The AAT investigate and resolve complaints and misconduct allegations against AAT members.  If a complaint relates to misconduct, or they identify a breach of AAT Regulations or Guidance during the investigation, they will consider taking disciplinary action against the AAT member. In some cases, they may be able to act as conciliator between you and the AAT member under their conciliation guidelines.

Please note:
The AAT complaints investigation process is regulatory and disciplinary, and should not be considered a substitute to seeking redress or other damages through the courts.  They cannot award financial compensation in resolution of a complaint.

Further information and documents can be found:
Upholding AAT standards
AAT guidelines on ethics and conduct
AAT and the anti-money laundering regulations

Copyright
Text, images, graphics, sound files, animation files, video files, and their arrangement on this website are subject to copyright and other intellectual property protection. They may not be copied for commercial use or distribution, nor modified or reposted to other sites without prior permission.

Furthermore, neither viewing the website nor the desire to create a website about Simply Bookkeeping heritage or products grants automatic rights or licence to use any material contained herein.

Downloading website material
Simply Bookkeeping allows viewing and downloading of most of its website materials for personal, non-commercial use only. Downloading does not imply transfer of title in the materials and copies of the materials. By downloading material from this site, you agree to:
retain, on all copies of the materials downloaded, all copyright and other proprietary notices contained in the materials
leave the material unchanged at all times
not reproduce or publicly display, perform, distribute, or otherwise use the material for any public or commercial purpose
not transfer the materials to anyone else unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions of use
understand that this site and its materials are protected by worldwide copyright laws and treaty provisions, whether or not a copyright notice is present on the materials comply with worldwide copyright laws in the use of this site
 

Contact Us
For more information about copyright and downloads, contact info@simply-bookkeeping.co.uk